Portrait of IntelliDyne Senior Technical Recruiter, Norm Workman

Employee Spotlight on Norm Workman

What is your role at IntelliDyne?
I’m the Senior Technical Recruiter and Military Outreach Specialist at IntelliDyne.  I help our Program Managers and Technical Team Leads identify well-qualified IT and IT Operations professionals to support them in providing “Above and Beyond” Enterprise IT Services and software development for our Federal customers.  In addition to sourcing, screening, interviewing, scheduling technical interviews, and extending offers; I attend job fairs, and conduct proactive outreach activities both online and in-person with a focus on transitioning military & military spouses, diversity, and persons with disabilities candidates.  I also help recruit capture and business development professionals, proposal managers, data scientists, and qualified key personnel for our proposals to help us win new business.

What about your job makes you jump out of bed each morning?
I began my career in Military Healthcare Delivery as an Army Combat Medic and Operating Room Technician, where I met and married my wife who was stationed with me working in the ENT Clinic at Patterson Army Hospital in New Jersey.  As my tour of duty ended, she came down on orders to Walter Reed Army Medical Center and our daughter was born at that hospital while she was stationed there.  Little did I know that years later I would wind up supporting the Defense Healthcare Agency by staffing the global Enterprise IT Network & Systems backbone for that very healthcare activity.  Knowing that I support those who continue to provide those healthcare services to my brothers and sisters on active duty is very meaningful to me.  It’s a very noble cause.

What influenced or drove you to become an expert in your field?
What I do every day has a major impact on people’s lives, so I try to continue to be a student of my profession.  I’ve spent a number of years helping people by providing hands-on healthcare services and I went on to teach others in the healthcare field for a number of years as well.  For more than 25 years now I’ve helped people advance their careers and I’ve kept in touch with many of them.  By staying current and understanding the requirements for each position, I can focus on making a great match for both the candidates and my hiring managers.  It’s always a pleasure to have a Program Manager or Team Lead thank you for identifying a great new team member for them, or to have a new hire reach back to you months or even years later and thank you for helping them find the perfect career opportunity. By staying teachable I can be better at my job tomorrow than I was yesterday and that conveys to the lives I touch every day.

What was your dream job growing up?
I wanted to obtain a PhD in Psychology to become a therapist while teaching at the college level.  I took my undergraduate degree in Behavioral & Social Science but as a single parent, I didn’t have the resources to go on for the advanced degree afterwards.

What are some personal challenges you have encountered in your career —and how have you overcome them?
My wife died when our daughter was only two years old.  I only had 5 years left to use my G.I. Bill and although I had more than 120 credits, I didn’t have my degree.  So, I quit my full-time job, returned to college, worked part time, and was the full-time head of household living 500 miles from my nearest relatives.  Looking back, I still don’t know how I juggled it all but two years later I graduated from the University of Maryland with straight A’s.  Today, when I’m reviewing resumes, many times I see in front of me an adult learner, just like I was, trying to improve their life so they can provide better opportunities for themselves and their families. 

What advice would you give to someone looking to pursue a career in recruiting?
The devil is in the details.  Be willing to learn from your hiring managers exactly what it is that they need – it’s not always contained in the job description.  Also, be willing to learn from the candidates that you interview – many times I’ve begun a new search in a niche I haven’t worked on previously, but I ask them to explain to me what a certain term means, or what a software widget or an app does.  They’re always happy to explain to you what it is that they do.  As a lifelong learner, I never know for sure what the day has in store for me.  Another great reason to jump out of bed in the morning to see what lays ahead.

What are 3 words you would use to describe IntelliDyne?
Best workplace ever!

What do you think makes IntelliDyne a great place to work?
The culture that Rob Grey has created here is definitely the most healthy work environment I’ve ever experienced.  As he says, “You are my IntelliDyne Family” and he means it.  That permeates the entire organization and we take care of one another, just like family.  That’s why not one of our colleagues who were furloughed during the 2013 and 2018-2019 government shutdowns went without a paycheck – we pooled our PTO and took care of them.  I believe that’s the reason why we grew during a global pandemic while so many other organizations struggled.  It’s a tremendous joy to work for a company where everyone is truly valued.

Which one of our corporate values is the most meaningful to you?
Integrity – without question.  If you have integrity, the other 5 values come naturally.

What is one unique or fun fact that others may not know about you?
When I was stationed at Fort Monmouth I played softball for the MEDDAC Team but at the end of each season I was selected to play center field on the Post Softball Team.  For four years during September, I didn’t report to the hospital for work, I’d get on the team bus and we would travel to other military bases to play their teams.  Basically, I got paid to play softball.

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