Public health missions don’t pause for IT downtime. From outbreak response to everyday healthcare delivery, the systems behind these missions must operate securely, continuously, and without interruption—because lives depend on it.
At IntelliDyne, mission continuity is more than a technical requirement. It’s a commitment we’ve upheld for decades, ensuring that health IT environments stay secure, available, and resilient at global scale.
When Continuity Is the Mission
Health IT must be prepared for every scenario—from cyber incidents to rapid surges in demand. That’s why our approach integrates resilience, compliance, and operational excellence into every system we deliver:
- Seamless Program Transitions – Directed enterprise-scale Transition-In, Steady-State, and Transition-Out phases with zero downtime, ensuring uninterrupted healthcare operations.
- Rapid Cybersecurity Response – Responded to incidents within 24-hour timeframes while maintaining full ATO for systems processing sensitive health data.
- Proven SLA Performance – Achieved 98%+ service level compliance across enterprise ITSM platforms like Remedy and ServiceNow, optimizing response times and maintaining operational quality.
- Audit Readiness by Design – Supported IT components of QMS audits and ensured compliance with CLIA, CAP, ISO, and FDA standards, keeping systems continuously mission-ready.
- Scalable Workforce Continuity – Delivered surge staffing and mobilized expert teams to meet evolving mission requirements without disruption.
Proven Performance in Mission-Critical Environments
Our experience across federal health IT programs demonstrates what it takes to keep mission operations running without interruption:
- Enterprise IT Transitions – Migrated large-scale healthcare IT environments into unified enterprise models serving tens of thousands of users, maintaining seamless access to electronic health records, telehealth, and surveillance platforms throughout.
- VA Health IT Modernization – Supported the Department of Veterans Affairs in automating compliance and security workflows through AI/RPA, strengthening resilience and reducing operational risk across enterprise systems.
- Enterprise ITSM and Monitoring – Integrated performance tracking and reporting that allowed leaders to act on real-time insights while ensuring SLA compliance.
Resilience That Enables Readiness
Mission continuity isn’t just about keeping systems online. It’s about ensuring that clinicians, epidemiologists, and public health leaders can act without delay or doubt:
- Outbreak investigators can access high-quality surveillance data in real time.
- Laboratories can run diagnostics and share results securely.
- Healthcare providers can rely on uninterrupted access to patient records and medical applications.
Every successful mission depends on uninterrupted IT operations—and every life saved depends on the trust that those systems will be there when needed most.
Ready for What Comes Next
Public health threats are unpredictable. What must remain constant is the infrastructure that supports the response.
With a proven record of delivering resilient, compliant, and always-available health IT, IntelliDyne ensures that mission continuity isn’t an aspiration—it’s the standard.
This expertise is delivered through IntelliTek, a Service-Disabled Veteran-Owned Small Business (SDVOSB) Joint Venture between IntelliDyne and Aetos, dedicated to supporting federal health missions. Learn more: https://intellitekllc.com/